System Requirements
Prerequisites for Synappx Collaboration Hub Experience (Microsoft 365 and Windows Settings)
The following components should be completed before the installation and configuration of the Synappx Collaboration Hub Experience. For enhanced security with optimal usability, a Windows configuration is recommended.
- Synappx Go and Synappx Meeting License
The following license is required to use the Synappx Collaboration Hub Experience. Please contact an authorized Sharp dealer to obtain the license.
- Synappx Go User license applied to each user
Note: This feature is not available for guests created in the custom database
- Synappx Meeting Room license applied to each Workspace
- Meeting Room Resources (Required for Microsoft 365)
When Synappx Meeting is used in Workspace mode, Microsoft 365 must have a room resource calendar and an Office 365 license applied to the resource account. This account is used to log in to Synappx Meeting installed on the in-room PC and Microsoft Teams (when installed on the in-room PC), and to view downloaded files during the meeting.
When logged in and with Workspace mode enabled, Synappx Meeting displays a scheduled meeting list with an organizer and reserved time.
Note: For Google Workspace, create a shared Google user account and log in to the default browser using the account for the in-room PC.
- Microsoft Teams Configurations (Required for Microsoft 365)
The resource account is required to log in to install the Microsoft Teams application on an in-room PC. Once logged in, it shows a list of meetings that are scheduled to occur in the room. It is strongly recommended to further configure Microsoft Teams settings to set controls such as access to calendar and chat history.
- In-Room Computer with Microsoft Windows Login
When the in-room PC is kept logged on so that each user is not required to log in, it is recommended to place necessary measures to maintain security and integrity.
Supported Environments
|
Microsoft® 365 Service Plans |
| Business |
Microsoft 365 Business Basic*/Standard/Premium
|
| Enterprise |
Microsoft 365 Enterprise E1*/E3/E5
Microsoft 365 Enterprise F1
|
| Education |
Microsoft 365 Education A1*/A3/A5 |
| Government |
Microsoft 365 Government G1*/G3/G5 |
*This package offers only the web or mobile version of Microsoft Office applications. Synappx Go requires Office applications to be installed on the display PC for full functionality. Otherwise, the file will be open using the web browser.
| Google Workspace™ Service Plans |
| Business Starter |
| Business Standard |
| Business Plus |
| Enterprise |
| Windows® Platform |
In-room PC Minimum Requirements |
In-room PC Optimal Configuration |
| Operating System (OS) |
Windows 10 (32-bit and 64-bit versions) Builds 21H1 to 21H2 |
Windows 10 (32-bit and 64-bit versions) Builds 21H1 to 21H2
|
| Central Processing Unit (CPU) |
2.0 GHz processor |
Core i5 or higher |
| .NET Framework |
Microsoft .NET Framework 4.7.2 or higher |
Microsoft .NET Framework 4.7.2 or higher |
| Memory |
4GB of RAM |
8GB of RAM |
| Hard Disk Drive (HDD) |
More than 500MB |
More than 500 MB |
| Bandwidth |
5.0 Mbps/5.0 Mbps |
10 Mbps/10 Mbps |
| Client Applications |
Microsoft Office client application, Chrome Browser, Edge Browser, web conference client application (e.g. MS Teams), and other application such as video media player
Adobe® PDF reader for Google native files (view only) |
Microsoft Office client application, Chrome Browser, Edge Browser, web conference client application (e.g., MS Teams), and other applications such as video media player Adobe® PDF reader for Google native files (view only) |
| Security |
Recommended: Anti-virus software |
Recommended:
Anti-virus software |
| Supported Mobile Platform |
| OS |
Android™ 11 to 12 |
| iOS 15 to iOS 16 |