System Requirements
Supported Environments
A stable internet connection is required to operate Synappx.
Organizations must have a Microsoft® 365 or Google Workspace™ environment. Provider is designated after sign-up. If an organization uses both Microsoft 365 and Google Workspace, the administrator must choose one cloud service provider for Synappx to synchronize with the calendar (Synappx Meeting) and users (Meeting and Go).
Note: Support is available for environments that have on-premise Active Directory® synchronized using Google Cloud Directory Sync (GCDS) for user synchronization. GCDS is often used to synchronize the data in an organization's Google domain with Microsoft Active Directory or the Lightweight Directory Access Protocol (LDAP) server.
Supported Microsoft® 365 Service Plans
|
Microsoft® 365 Service Plans |
| Business |
Microsoft 365 Business Basic/Standard/Premium |
| Enterprise |
Microsoft 365 Enterprise E1/E3/E5
Microsoft 365 Enterprise F1 |
| Education |
Microsoft 365 Education A1/A3/A5 |
| Government |
Microsoft 365 Government G1/G3/G5 |
Supported Google Workspace™ Plans
| Google Workspace Service Plans
|
| Basic
|
| Business
|
| Enterprise
|
Supported Windows Platform
| Item
|
Detail
|
| OS
|
Windows 10 (32-bit and 64-bit versions) Builds 21H1 to 21H2
|
| CPU
|
2.0 GHz processor
|
| .NET Framework
|
More than 4.7.2
|
| Memory
|
4GB of RAM
|
| HDD
|
More than 500MB
|
Supported Mac Platform
| OS
|
Version
|
| OS
|
macOS 10.15 and 11.0 |
Supported Features Comparison per Client OS
| Features
|
Windows
|
OSX (Beta)
|
| Start Meeting
|
feature supported
|
feature supported
|
| Auto-Cast
|
Google Cast
Miracast®
MirrorOp
ClickShare |
Google Cast
MirrorOp
ClickShare
|
| Auto-Start Web Conference
|
feature supported
|
feature supported
|
| Access to Files
|
feature supported
|
feature supported
|
| Meeting Timer
|
feature supported
|
feature supported
|
| Voice Operation
|
feature supported
|
feature not supported
|
| End Meeting
|
feature supported
|
NA not applicable
|
Supported Web Conference Services
Smart meeting supports auto start and end web conference sessions from the following providers.
- Microsoft® Teams
- Zoom
- GoToMeeting™
- Skype for Business
- WebEx®
- Google Meet™ (end meeting not supported)
- Amazon Chime
- StarLeaf
Supported Cloud Storage Services
Synappx Meeting supports the following cloud storage services to access files during a meeting:
- OneDrive® for Business
- OneDrive
- Microsoft® Teams
- SharePoint®
- Google Drive™
- Box
- Dropbox
Supported Casting Device and Casting Sender Application
| Casting Devices
|
Barco ClickShare
(Client App: ClickShare software) |
- CX-20, CX-30, CX-50
- CS-100, CSE-200
- CSE-200+, CSE-800
|
| MirrorOp Supported Hardware
(Client app: Barco MirrorOp software)
|
|
| MirrorOp Supported Hardware
(Client app: Barco MirrorOp software)
|
- Wireless Controller PN-L603WA (SHARP)
- Wireless Controller PN-L703WA (SHARP)
- Wireless Controller PN-ZB03W (SHARP)
|
| wePresent and Sharp touch display firmware updates |
- Sharp PN-Lxx1H series Touch Display Firmware: TP F/W- 6613 or greater
- wePresent WiPG-1600W Firmware: V2.5.0.25 or later (supports finger touch only)
- wePresent WiCS-2100 Firmware: V1.6.1.575 or later (supports touch but no differentiation of pen versus finger)
|
Miracast
(Synappx Meeting Cast Assist App)
|
- Shuttle PC: PN-SPCi7W10C/PN-SPCi5W10C
- Display: PN-CD701 (with Miracast capability)
- Microsoft Wireless Display Adapter V2
|
Google Cast Receivers
(Chromium-based Edge browser)
|
- Chromecast (3rd generation)
- Chromecast with Google TV
|
Bluetooth® Audio Devices
The following audio Bluetooth devices are available for auto-connection when a meeting is started. Some speakers require manually selecting Bluetooth pairing mode on the device. The device must be turned on and the client PC Bluetooth must be enabled to use the auto-connect audio function.
- Jabra Speak Series
- Logitech® Connect
- Yamaha®
- Poly Calisto 7200
- Avaya B109
Note: Features available for guest users vary per the environment. Go to
Guest User Support for more details.
Supported Display for Voice Control
The following Sharp display models are supported and controlled using the “My Sharp" for Amazon Alexa.
- PN-L401C
- PN-L501C
- PN-L603WA
- PN-L703WA
- PN-L803CA
- PN-L705H
- PN-L805H
- PN-L651H
- PN-L751H
- PN-L851H
- PN-HB651H
- PN-HB751H
- PN-HB851H
- PN-HM651H
- PN-HM751H
- PN-HM851H
Supported Pen Software for Voice Control
| Item
|
Detail
|
| Pen Software
|
3.8.2.2
(update January 2020) or later
|
Supported PowerPoint® for Voice Control
| Item
|
Detail
|
| PowerPoint
|
PowerPoint Microsoft 365, Office 2016 or later
|
*Casting to Miracast-enabled receivers is in beta testing. We encourage you to share your feedback.