Synappx^™ Go MFP

Synappx Go will change the input on the display PC automatically, saving you time when sharing files.

Auto-input switching is supported in the following environments:

• Display is powered on
• Display PC is powered on and not in sleep mode

If the display in sleep mode, touch the display before sharing.
If the display PC is in sleep mode, touch the keyboard before sharing.
The NFC tap initiates auto input switching if the display is not already on the Go PC input.

If the display PC is not logged in, a message will appear prompting you to log in. [View Image]

If an error occurs, switch the input manually and contact your administrator. [View Image]

Notes:
• The Recently Modified list displays files modified within the last 30 days from all configured sites with the most recent files shown at the top.
  • Teams shows files created or modified by you within the last 30 days.
  • New file uploads may not be immediately reflected in the Recently Modified list.
  • After configuring cloud storage sites, the Recently Modified list may be empty. Files from configured cloud sites begin to display from the date of first access.
• iCloud and local files on iOS devices will not appear on the Recently Modified list. Those files are only accessible through the browse feature.
1. From the home screen, select Share. [View Image]
2. The device will automatically load recently modified files from your configured cloud storage folders. Select up to ten files to download to the Sharp display. Then select Share. [View Image]
3. Tap the NFC tag to begin downloading the file(s). Files will download to the display PC. [View Image]
4. The app will confirm download(s). Files will open on the display for viewing, editing and saving back to cloud storage sites. [View Image]

1. From the home screen, select Share. [View Image]
2. Select the Folder icon to browse folders from configured cloud storage site(s). Then select the desired cloud storage service. [View Image]
3. Select > to open a folder. View Image] Select the desired file(s). Then select Share. [View Image]
4. Tap the NFC tag to begin downloading the file(s). Files will download to the display PC. [View Image]
5. The app will confirm download(s). Files will open on the display for viewing, editing and saving back to cloud storage sites. [View Image]

Note:
• iCloud, local iOS, and Google files cannot be searched. These files can only be accessed through the browse feature.
1. From the home screen, select Share. [View Image]
2. Select the search field at the top of page and type the search term. Select Search. Files matching the search criteria across configured cloud storage sites will be displayed. [View Image]
3. Select the file(s) and select Share. [View Image]
4. Tap the NFC tag to begin downloading the file(s). Files will download to the display PC. [View Image]
5. The app will confirm download(s). Files will open on the display for viewing, editing and saving back to cloud storage sites. [View Image]

Once the cloud files are downloaded to the display PC, they can be edited. Saving back to the cloud can be done in two ways:

1. Select Save in the document program (e.g., Microsoft Word, PowerPoint) before closing documents. Content automatically saves back to the original cloud storage location. Select Close when finished.
2. Select Close and the document program will prompt you to save the changes. If desired, select Save to upload the edited file back to the cloud. Then, the file will close.
   
   
   Notes:

   • In both cases, closing the file will remove the content from the temporary storage on the display PC, but if the user does not select Save, then changes will be lost.
   • iCloud, local iOS, and Google files cannot be edited and saved. These files can only be viewed.
   • Read only files cannot be updated to the cloud.

1. After downloading and sharing files, select the remote close icon (available on the Recently Modifed, Browse Folders, or Search screens). [View Image]
2. Files downloaded within two hours will display. To view a truncated file name, long press the name. Select the files to close or choose Select All or Clear All. Then select Remote Close. [View Image]

Files that were viewed only or already saved will be remotely closed without further action.

Multiple users (up to 5) can share content via their Synappx Go mobile apps. Each individual user follows the steps above to download and save files to cloud storage folders.

When multiple documents are shared by one or more users on the same display PC, all users' files are automatically saved back to their respective programs and cloud locations.

Remote File Close

For files downloaded to displays for viewing or editing, you can close files remotely with Synappx Go. The following file types can be closed remotely: pptx, docx, xlsx, pdf, txt, jpeg, gif, bmp, and png. Use this feature if you leave the room before closing files or to minimize display contact.

1. After downloading and sharing files, select the remote operations icon (available on the Recently Modified, Browse Folders, or Search screens). [View Image]
2. Files downloaded within the last two hours will display. To view a truncated file name, long press the name. Select the file(s) to close or choose Select All (or Clear All to remove selected files). Then select Remote Close. [View Image]

Office files that were downloaded and edited with remote close selected will be saved back to the cloud automatically.

If your Admin has set a default display input, you can close all the files you downloaded via Synappx Go and return the display to its default input:

1. Select Restore Display. [View Image]
2. A warning will confirm that you want to close all the files downloaded by you and other Synappx Go users who have downloaded files, then restore the display to its default input. Select OK. [View Image]
3. If there is no default display input set by your Admin, a message will indicate that information. You can still use remote close to save all your Synappx Go downloaded files back to their cloud locations.

For downloaded files that have been edited but not yet saved, a dialog will appear on the display screen requesting to save the changes or not before remote close can be executed. Files that were viewed only or already saved will be remotely closed without further action.

Remote File Operation

Remote operation for Microsoft Office files (pptx, docx, xlsx), PDFs, and images (JPEG, TIFF, GIF, BMP, PNG, SVG, and Pen Software (saved as PDF) allows you to control viewing to maximize front-facing presentations.

This feature allows for remote viewing operations on your mobile device. Editing actions take place on the display touchscreen or keyboard.

1. After downloading and sharing files, select the remote operation icon (available on the Recently Modified, Browse Folders, or Search screens). [View Image]
2. Then select the arrow > next to the file.

The remote operations page will open.

Remote Operation Overview

Options vary depending on the file type. [View Image]

1	Current document	Shows the file type icon and file name currently selected
2	Mode	Controls the view mode (e.g., normal or slideshow for PowerPoint) Long press to change to scroll mode with arrows for vertical and horizontal scrolling (except when in PowerPoint slideshow mode).
3	Navigation	Use the left and right arrow buttons to navigate pages. Long press the left arrow to go to the first page. Long press the right arrow to go to the last page.
4	Maximize/minimize document	Maximizes or minimizes document window on display
5	Zoom in/out	Zooms in and out of document
6	Return to Remote Close screen	The Done button returns to the previous remote close screen.
	Save	Saves the file to the original cloud storage
	Save & Close	Saves the file to the original cloud storage and closes the file
	No Save & Close	Closes the file without saving

Microsoft PowerPoint Remote Operation

• Select the center mode button to switch back and forth from normal view to slideshow mode.
• Select the arrows to navigate the slides. Long press the left arrow button < to go to the first slide and the right arrow button > to go to the last slide.
• Select the blackout icon to black out the current slide (available in slideshow mode only). [View Slideshow Mode Image]
• Select the center mode button to move back to normal pptx view.
• In normal view mode, long press the mode button to switch to scroll mode. [View Normal View Mode Image]
• To scroll vertically or horizontally, select the arrows . Long press the center mode button again to move back to the normal page navigation view. [View Scroll Mode Image]

Microsoft Excel Remote Operation

Tap the arrows < > to navigate the worksheet tabs. If there are no additional worksheets, the arrows will not affect the document.

• Long press the left arrow < to go to the first worksheet.
• Select the arrows to navigate the slides. Long press the left arrow button < to go to the first slide and the right arrow button > to go to the last slide.
• Long press the right arrow > to go to the last worksheet.
• Long press the center mode button to switch to scroll mode.
  • Select the arrows to scroll. Each tap scrolls one cell at a time.
  • Long press the center mode button to switch between normal to scroll view . [View Normal View Image] [View Scroll Image]

Microsoft Word Remote Operation

Microsoft Word documents open in maximized view (100% zoom level) by default.

PDF Remote Operation

By default, PDF documents open in Page Width view, maximized in the PDF viewer window and in a non-scroll state. Select the mode button to switch views.

Use the arrows to navigate the pages.

• Long press the left arrow < to go to the first page
• Long press the right arrow > to go to last page.

PDF files opened from Synappx Go will open in the Sharp Synappx Go PDF Viewer within the Chrome browser. This browser view is based on the Adobe PDF Web Viewer. [View Image]

Mobile remote control via Synappx Go mobile is for PDF viewing only. However, in addition to the Go related functions, annotations (e.g. text, comments, highlighting, lines) can also be added to the PDF via keyboard entry or direct interaction with the display. These changes can be saved back to the cloud storage site via the mobile app. [View Image]

Image Remote Operation

The following image file formats are supported for remote operation: JPEG, TIFF, GIF, BMP, PNG and SVG. All image file types are single page except TIFF files that can contain multiple pages. By default, image documents open in Page Fit mode. Select the mode button to switch views.

• For multiple page TIFF files only, use the arrows to navigate the pages. Arrows are grayed out for single page image files.
  • Long press the left arrow < to go to the first page
  • Long press the right arrow > to go to last page.
• An additional remote file operation feature is available for image files only—rotation . Each click will remotely rotate the image 90 degrees clockwise.
• Save is not available for image files.

Mobile remote control via Synappx Go is for image viewing only. However, in addition to the Go related functions, you can also fill screen with image, and flip the image vertically and horizontally via keyboard entry or direct interaction with the display. View changes cannot be saved back to the cloud storage site. [View Image]

Synappx Go Pen Software Remote Operation

Sharp Pen Software enables an interactive display to function as a whiteboard. The following remote features are supported from your mobile device: [View Image]  

• Open a Pen Software blank page by selecting the icon on the Meeting control page. [View Image]  
• Use the arrows to navigate the pages.
  • Press the left arrow < to go to the previous page.
  • Press the right arrow > to go to the next page.
• Long press the mode button  to switch to scroll mode. 
• Change the pen color.
• Clear Sheet: Clear the current page.
• Save as PDF: A temporary link to download the saved file will be sent to the meeting organizer.
• No Save & Close: Close the file without saving changes.

This feature allows you to open Google Drive files in a browser for viewing and editing.

Sharing Google Files to View and Edit

1. Select Google Drive files to share to display. Then select Share. [View Image]
2. Tap the NFC tag when prompted. If you selected the Prompt Me option on the Share to Display Settings page, you will be given the option to View Only (download) or View and Edit (open in display browser). Select View and Edit. [View Image]
The following steps are required the first time you use a display in a workspace:

3. A Synappx login window will open on the display with your username already entered. Select Log In. [View Image]
4. A Google login screen will op
5. [View Image]
6. After entering your log in information, a Chrome Incognito browser will automatically open and the selected Google Drive file(s) will open. You can now view or edit the files in the browser. Edits will be saved to Google Drive automatically. [View Image]
7. en with your username. Select Next. [View Image]
8. Enter your Google password. For subsequent View and Edit actions in that room:
   
9. After selecting the file to share, a window opens on the display and you will be automatically logged in. However, you will be prompted to enter a Multi-Factor Authentication (MFA) code for added security when editing online files. [View Image]
10. On your mobile device, select Passcode in the upper right corner and you will receive an MFA passcode that will remain valid for 30 seconds. Press Send and your unique passcode will be sent to the display (no need to touch the display). [View Image] [View Image]
11. After entering your MFA code, a Chrome Incognito browser will automatically open and the selected Google Drive file(s) will open. You can now view or edit the files in the browser. Edits will be saved to Google Drive automatically. [View Image]

If additional Google Workspace users want to share Google Drive files to the display on the browser, they need to select their Google Drive files, select Share and tap the NFC tag. Subsequent users do not need to log into the display PC browser as long as the first user who logged in still has the browser and at least one file open.

Be sure to close the Chrome browser when finished. When the browser is closed, the connection to Google Drive is closed. Files are not saved on the display PC.

If you choose View and Edit, when you log in to the same display PC, you will be logged in automatically. If you change your credentials or intentionally log out of the Google Chrome browser before closing it, you will need to log in again the next time you want to view and edit Google files in the browser.

 

Multi-User Browser Sharing Notes

• Files shared by other users are temporarily shared with the first user in Google Drive and may be visible in the first user’s Recently Modified list. Temporarily shared files will be removed from the Google Drive share and Recently Modified list after the first user closes the browser.
• Read-only files cannot be shared or viewed by other users.

This feature allows you to open One Drive for Business files in a browser for viewing and editing.

Sharing One Drive for Business Files to View and Edit

1. Select OneDrive for Business files to share to display. Select Share. [View Image]
2. Tap the NFC tag when prompted. If you selected the Prompt Me option on the Share to Display Settings page, you will be given the option to  Download and Open or  Open in Browser. Select Open in Browser. [View Image] [View Image]

The following steps are required the first time you use a display in a workspace:

3. A Synappx login window will open on the display with your username already entered. Select Log In. [View Image]
4. A OneDrive for Business login screen will open with your username. Select Next. [View Image]
5. Enter your OneDrive for Business password.
6. After entering your login information, a Chrome Incognito browser will automatically open and the selected OneDrive for Business file(s) will open. You can now view and edit the files. Edits will be saved to OneDrive for Business. [View Image]

For subsequent Open in Browser actions in that room:

7. After selecting the file to share, a window opens on the display and you will be automatically logged in. However, you will be prompted to enter a Multi-Factor Authentication (MFA) code for added security when editing online files. [View Image]
8. On your mobile device, select Passcode in the upper right corner and you will receive an MFA passcode that will remain valid for 30 seconds. Press Send and your unique passcode will be sent to the display (no need to touch the display). [View Image] [View Image]
9. After entering your MFA code, a Chrome Incognito browser will automatically open and the selected Google Drive file(s) will open. You can now view or edit the files in the browser. Edits will be saved to Google Drive automatically. [View Image]

If additional OneDrive for Business users want to share files, they need to select their OneDrive files, select Share, and tap the NFC tag. Subsequent users do not need to log into the display PC browser as long as the first user who logged in still has the browser and at least one file open.

Be sure to close the Chrome browser when finished. When the browser is closed, the connection to OneDrive for Business is closed. User files are not saved on the display PC.

If you choose Open in Browser, when you log in to the same display PC, you will be logged in automatically. If you change your credentials or intentionally log out of the Google Chrome browser before closing it, you will need to log in again the next time you want to view and edit OneDrive files in the browser.

 

Multi-User Browser Sharing Notes

• Files shared by other users are temporarily shared with the first user in OneDrive for Business and may be visible in the first user’s Recently Modified list. Temporarily shared files will be removed from the OneDrive for Business share and Recently Modified list after the first user closes the browser.
• Read-only files cannot be shared or viewed by other users.

Synappx Go allows you to share files from your email and other mobile applications to displays. These files are supported for view only. Changes made on the display cannot be saved back to the original source.

Supported Mobile Applications

• Microsoft Outlook and Gmail email attachments
  • Email body messages are not supported for sharing.
• Microsoft Office and Teams
• File types:
  • Microsoft: Word, PowerPoint, Excel
  • PDF
  • Image files: JPEG, TIFF, GIF, BMP, PNG
  • Video files: MP4, AVI, WMV, MOV
  • Some capabilities are limited. See the Share to Display notes for more information.
• The file name shown in Synappx Go may differ from the original file name.
• Mobile phones use a variety of viewers to open files. The default file viewers for Outlook and Gmail are verified for iOS and Android. For Microsoft Office file viewing, it is recommended to download the Microsoft Office mobile app.

Share Email Attachment, Microsoft Office File, or Microsoft Teams File

Examples show iOS unless stated otherwise. Files are shared one at a time.

1. Open the application and select the file. The file will open in the mobile viewer.
2. iOS: Select the share icon . [View Image] Then select Share File via… [View Image]
   Android: Select the Share icon . [View Image]
3. Select Synappx Go. [View iOS Image] [View Android Version Image]
4. Tap the MFP NFC tag. The file will OS Version open on the display, and the mobile screen will return to the Synappx Go home page. [View Image] [View Image]

Share Text Attachment

The example below shows the iOS screen. Files are shared one at a time.

1. Open the text and select the file. The file will open in the mobile viewer.
2. iOS: Select the share icon . Then select Share File via…
   Android: Select the Share icon . [View Image]
3. Select Synappx Go. [View iOS Version Image] [View Android Version Image]
4. Tap the MFP NFC tag. The file will open on the display, and the mobile screen will return to the Synappx Go home page. [View Image] [View Image]

From your mobile browser (Safari for iOS, Chrome for Android), select a website URL (http or https) to view it on the Sharp display.

Additional interaction with the browser page must be done through the display keyboard or touchscreen. Websites can be shared one at a time, and additional Synappx Go users can share a website from their mobile phones.

1. Select the website address bar from the default mobile browser.
2. iOS: Select the share icon. [View Image]
   Android: Select the menu button. Then select Share…. [View Image]
3. Select the Synappx Go icon. [View iOS Version Image] [View Android Version Image]
4. Tap the display NFC tag. The status screen will display on your mobile device. [View Image]
The webpage will open on the display in Google Chrome Incognito mode.